Emerging lessons from the commissioning and delivery of a gambling treatment service

Gambling is a public health concern, given the multiplicity of harms for individuals, families and communities. This article reports on commissioning delivery problem gambling treatment service in metropolitan area England, where concentration often higher than national average. cross-sectional study, using purposively sampled ‘experts’ stakeholders involved conception set-up service. Individual semistructured interviews were used to ascertain depth information required fully appreciate nuances complexities Eight participants took part interviews, with an additional respondent providing written comments relation interview schedule as workaround accommodate organisational impacts COVID-19. The identifies several factors contributing successful Well-managed collaborative provision expertise from across sectors critical, but this needs be balanced against challenges faced by bridging cultural variances practice language. Adopting evidence-based models was central practice, moreover, geographical location key consideration encourage access those facing problems discourage feelings stigma. offers unique contribution understanding more about services. crucial, that greater number people face consequence harms, such services should seen forming coherent response.